- Data Controller
GoWild Gears (“we”, “us”, “our”) is a UK-registered company operating from:
📍 7 Hesleyside Rd, South Wellfield, Whitley Bay NE25 9HB, UK
📞 +447582166557
✉️ [email protected] - Information We Collect
Personal Data You Provide:
Contact details (name, email, phone)
Shipping/billing address
Payment information (processed via PCI-compliant systems)
Product preferences
Automated Collection:
IP address & device data
Website usage patterns
Order history analytics
- Legal Basis for Processing
Purpose Legal Basis Retention Period
Order fulfillment Contractual necessity 6 years (UK law)
Account management Legitimate interest 3 years inactive
Marketing communications Consent (opt-in only) Until withdrawn - Data Sharing
We only disclose data to:
Payment processors (Stripe, PayPal)
Shipping providers (DHL, Royal Mail)
UK tax authorities when legally required
Never sold to third-party marketers
- Your Rights (UK GDPR)
✔ Access your stored data
✔ Request correction of errors
✔ Delete your account information
✔ Object to processing
✔ Withdraw marketing consent
To exercise rights:
Email [email protected] with “Data Request”
- Security Measures
End-to-end encrypted transactions
Regular security audits
Restricted staff access
Secure facility at our Whitley Bay location
- International Transfers
For non-UK customers:
Data protected under UK adequacy decisions
Standard Contractual Clauses where needed
- Cookies Usage
Essential: Shopping cart, login sessions
Optional: Analytics, preferences
Manage via cookie banner
- Children’s Privacy
We do not knowingly collect data from under-16s without parental consent. - Policy Updates
Changes communicated via:
Website notifications
Email (for account holders)
- Contact Information
For privacy concerns:
📞 +447582166557 (Option 3)
✉️ [email protected]