- Shipping Zones & Costs
We offer global shipping to most destinations worldwide. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
Domestic Shipping (UK)
Standard Delivery: 3 – 5 business days. Costs vary depending on the order value and size.
Express Delivery: 1 – 2 business days. Additional fees apply.
International Shipping
Shipping times and costs vary by country. Generally, international orders take 7 – 14 business days for delivery, but may be longer depending on customs clearance and local postal services.
You can view the estimated shipping cost for your order during the checkout process before finalizing your purchase.
- Customs & Duties
For international orders, you may be responsible for paying customs duties, taxes, and fees imposed by your country’s government. These charges are not included in the item price or shipping cost and are the sole responsibility of the customer.
We recommend contacting your local customs office for more information on the applicable duties and taxes for your order. - Shipping Carriers
We partner with reputable shipping carriers to ensure your order is delivered safely and on time. The shipping carrier used for your order will depend on the destination and the shipping method selected at checkout. - Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your order on the shipping carrier’s website.
If you have any questions or concerns about the status of your order, please contact our customer support team at [email protected]. - Delivery Issues
In the unlikely event that your order is lost or damaged during shipping, please contact our customer support team immediately at [email protected]. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
If your order is returned to us due to an incorrect or incomplete shipping address, you will be responsible for paying the additional shipping costs to have the order reshipped. - Returns & Refunds
If you are not satisfied with your purchase, you may return the item(s) within [X] days of receipt for a refund or exchange. The item(s) must be in their original condition, with all tags and packaging intact.
To initiate a return, please contact our customer support team at [email protected] for instructions on how to return your order.
Once we receive your returned item(s), we will process your refund or exchange within [X] business days. - Contact Us
If you have any questions or concerns about our Global Transport policy or your order, please don’t hesitate to contact our customer support team:
Email: [email protected]
Phone: [447582166557]
Address: 7 Hesleyside Rd, South Wellfield, Whitley Bay NE25 9HB, UK
We appreciate your business and are committed to providing you with the best possible shopping experience. Thank you for choosing GoWildGears!